How to contact support
Roberta
Last Update 9 months ago
We want our customers to get the best support possible, and for this reason we have created two ways to contact us,
via the link below you can participate in the live chat from 09:00 to 18:00 CET.
![](https://tawk.link/6120ff25649e0a0a5cd23d5c/kb/attachments/30OYNpFNFP.png)
Here you can chat with one of our operators.
You can also attach files, images or videos of the problem that are useful for understanding what is happening.
![](https://tawk.link/6120ff25649e0a0a5cd23d5c/kb/attachments/KBH7kXQsow.png)
Outside working hours, however, using the button that you will find at the top right of the page,
"Send ticket"
you can fill out the form to open a ticket, which will be analyzed in the best possible way to solve your problems
![](https://tawk.link/6120ff25649e0a0a5cd23d5c/kb/attachments/9CO4nBXSwn.png)
Here is an example of the form to fill out to obtain information
Add as many details as possible.
![](https://tawk.link/6120ff25649e0a0a5cd23d5c/kb/attachments/comZoLPFfl.png)